• To try anything on in the studio (this includes all items $1700 or over as well)
• For one-on-one attention from a designated & experienced sales associate
• To reserve a fitting room
• Ability to try anything on in the studio.

There is a $50/one hour appointment fee that is refundable with an apparel purchase made only at time of appointment. It is $25 per each additional hour. No exceptions made

An appointment is semi-private within our open hours, ensuring that a dedicated sales associate is by your side to offer personalized assistance to help you throughout the way to find something off-the-rack, customize order, or more!

Any items $1700 or under can be tried on during open walk-in hours. Kindly note, items priced $1700 or more cannot be tried on during walk-in hours without a $50 trial fee. The $50 fee is refundable upon purchasing apparel on the same day, with no exceptions.

Appointments are designated to clients looking for a more personalized service, finalize & place an order, or try on anything $1700 or over. There is a $50 deposit/appointment fee (See below). This $50 fee is refundable only with an apparel purchase executed on the day of.

• The studio's level of traffic can fluctuate, affecting the availability of sales associates for assistance or open dressing rooms. Kindly note this is not within our control, as it depends on the particular day and time.
• If we are at capacity in-studio, you may be asked to come back when space is available, in which case we will create a waitlist.

• We highly encourage brides who are in preliminary stages of bridal shopping, to stop in during our walk-in hours.

Due to high demand, we are unable to accommodate a large number of appointments during the week. To address this, we have introduced open walk-in hours

If you are looking to place an order, but unsure about measurements, there will be online measurement forms for you fill out once you checkout.

Alternatively, we can email you a custom measurement form to fill online or setup a 15-20 min follow-up in-person or virtual appointment for measurements.

Measurements can be taken in-studio free of charge with a confirmed order only.

If measurements are conducted without a confirmed order, a $50 charge applies. This charge can be refunded if a confirmed order is made within 7 days of the measurement. No exceptions will be made.

*Coming in solely for measurements depends on our opening hours, appointment availability, and staff availability. Priority is given to our purchasing clients, so if there are clients in the studio or we are busy assisting other clients, then we will not be able to take your measurements.

*During walk-in hours, we may or may not be able to accommodate measurement-only requests. Appointments for measurements only are not accepted. Kindly call in advance.

Yes, we have about ~150 - 200 styles in our studio, at a time, to purchase off-the-rack. Most of the styles are sent into our studio on rotation by our curated designers, so we may or may not have very specific styles from website in-stock at a given moment.

Each designer typically provides pieces on rotation, giving clients the opportunity to closely examine the quality and craftsmanship of the designer's work, as well as different silhouettes for custom orders. Pieces do get purchased off-the-rack and we might be in the middle of replenishment, so certain styles may not be available. 

We are unique in the sense that we are not located where all other traditional Indian stores are located in Chicago-- off of Devon Avenue! We are located in the heart of downtown Chicago. Convenient and intentional location for our customers.

As a carefully curated multi-designer studio, all our products are handmade rather than mass-produced in factories. Consequently, our inventory is reliant on the sample pieces our designers provide in various sizes, which can range from 0 to 18.

The availability of sizes fluctuates depending on the designers stock sizes and replenishment cycle. Please note that due to our operating model, we may not have every designer, style, color, or size in stock at all times.

Since our inception, we have consistently emphasized to our designer partners the importance of offering a diverse range of sizes. This is a message we convey to them every time they send us new stock replenishment.

• Max of 3 people (including yourself) will be permitted in the studio at once. This is based upon our space constraints.
• We take the health and safety of you and our staff very seriously. Thank you for your patience!